Non-Medical Transportation

Transportation Assistance

for Individuals Seeking Substance Use Services

CBHN understands that accessing substance use services can be challenging, and reliable transportation is often one of the biggest barriers to receiving the care and support you need.
The network’s transportation assistance program, funded by the NYS Office of Addiction Services and Supports (OASAS), is available to service organizations in our eight county-region for individuals who are actively engaged in or seeking substance use treatment who do not have other means of transportation.

Program Eligibility Requirements

To qualify for our transportation services, individuals must meet the following criteria:
  • Actively engaged in or seeking substance use services (e.g., harm reduction, outpatient treatment, counseling, support groups, recovery services, prevention services).
  • Have no other transportation options available (e.g., no access to personal vehicles, public transportation, or other community resources).
  • Reside or receive services within the following counties: Albany, Schenectady, Saratoga, Warren, Washington, Columbia or Greene Counties.
If your organization has clients who meet the above criteria and would like to participate in the free program, we are here to help so that transportation is one less thing your client needs to worry about on their path to recovery.

Services Available

Taxi/Uber Services

  • Scheduled non-medical taxi or Uber rides to and from treatment appointments, pharmacy, court, probation, family visits, and other locations, ensuring clients have a reliable and convenient way to get the care that they need.

Peer Supported Transportation

  • If a more personal connection is preferred, peer supported transportation is provided by individuals who have lived experience with substance use and recovery who can offer a more supportive atmosphere.

Program Service Area

Albany, Schenectady, Rensselaer, Saratoga, Warren, Washington, Columbia and Greene Counties.

What Clients are Saying About the Service

Client #1

“This trip was more than helpful – it was life saving.”

Client #2

“My court date has been postponed for 6 months because I couldn’t get there. Today I resolved my case thanks to this trip! Very happy.”

Client #3

“I would be home drinking if it weren’t for this ride to a meeting. Today I am two days sober.”

Learn More About the Program

The transportation program is open to CBHN Members and Non-Members. Simply click on the Contact Us button and tell us about your program. Our team will reach out with the necessary information so that you can start requesting transportation on behalf of your client.